Terms of service

Last Updated: August 7, 2026

Welcome to Soreva. These Terms of Service govern your access to and use of our website, online store, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our website or purchasing from us.

1. General Conditions

By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You agree to use our website only for lawful purposes and in accordance with these Terms of Service.

We reserve the right to refuse service, cancel orders, or restrict access to our website where permitted by applicable law.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colors, availability, and other information displayed on our website are accurate.

However, colors and product appearance may vary depending on your device or screen settings.

We reserve the right to:

  • Correct errors or inaccuracies.

  • Update product information.

  • Change product prices.

  • Modify product availability.

  • Limit quantities available for purchase.

  • Discontinue products at any time.

We do not guarantee that every product, description, image, or other content will always be complete, accurate, or current.

3. Pricing and Payment

All prices displayed on our website are subject to change without notice.

The price charged for your order will generally be the price displayed at the time your order is placed, subject to applicable taxes, shipping charges, discounts, promotions, or other applicable fees.

You agree to provide accurate and complete billing and payment information when placing an order.

We reserve the right to cancel or decline an order if payment cannot be successfully processed or if we reasonably suspect fraudulent or unauthorized activity.

4. Orders and Order Acceptance

Submitting an order through our website does not necessarily mean that the order has been accepted.

After receiving your order, we may review the order and verify payment and shipping information before processing it.

We reserve the right to accept, modify, or cancel an order for reasons including:

  • Product availability.

  • Pricing or listing errors.

  • Payment issues.

  • Incorrect shipping information.

  • Suspected fraud or unauthorized activity.

  • Other circumstances permitted by applicable law.

If we cancel an order after payment has been received, we will arrange an applicable refund to the original payment method.

5. Shipping and Delivery

We aim to process and ship orders within the timeframes stated on our website or communicated during checkout.

Delivery times may vary depending on destination, carrier delays, weather, holidays, customs, and other circumstances outside our reasonable control.

Soreva is not responsible for delays caused by shipping carriers, incorrect customer-provided information, customs procedures, or other events beyond our reasonable control.

For additional information, please review our Shipping Policy.

6. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Before returning any product, customers should review the applicable eligibility requirements and contact us for return instructions where required.

Nothing in our return policy is intended to limit any rights that cannot legally be excluded under applicable consumer protection laws.

7. User Accounts

If you create an account with Soreva, you are responsible for maintaining the confidentiality of your account information and password.

You agree to provide accurate and current information and to notify us if you believe your account has been accessed without authorization.

You are responsible for activity conducted through your account unless applicable law provides otherwise.

8. Prohibited Uses

You may not use our website or its content:

  • For any unlawful or fraudulent purpose.

  • To violate applicable laws or regulations.

  • To interfere with the security or operation of our website.

  • To attempt unauthorized access to our systems.

  • To collect or monitor personal information of others without authorization.

  • To upload malicious software, viruses, or harmful code.

  • To impersonate another person or entity.

  • To engage in conduct that could damage our business, website, or customers.

We reserve the right to restrict or terminate access to our website when permitted by applicable law.

9. Intellectual Property

Unless otherwise stated, the content available on the Soreva website, including text, product descriptions, graphics, logos, photographs, designs, layouts, and other materials, is owned by or licensed to Soreva.

You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit our content without prior written permission, except where permitted by applicable law.

10. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, services, applications, or payment providers.

We do not control and are not responsible for the content, availability, policies, security, or practices of third-party services.

Your use of third-party services may be subject to the terms and privacy policies of those third parties.

11. Errors and Omissions

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping information, or other content.

We reserve the right to correct such errors and update information at any time without prior notice, where permitted by law.

If an error materially affects an order you have placed, we may contact you regarding the available options.

12. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and services are provided on an "as available" and "as is" basis.

We do not guarantee that:

  • Our website will always be available or uninterrupted.

  • The website will be completely secure or error-free.

  • Information displayed on the website will always be accurate or current.

  • The website will be free from viruses or other harmful components.

Nothing in these Terms excludes or limits any warranty, right, or protection that cannot legally be excluded or limited under applicable law.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Soreva and its affiliates, service providers, employees, agents, and representatives will not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of our website, products, or services.

This limitation does not apply where liability cannot legally be excluded or limited.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Soreva, its affiliates, service providers, employees, agents, and representatives from claims, losses, liabilities, damages, and reasonable expenses arising from your violation of these Terms of Service or misuse of our website.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

17. Severability

If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

18. Governing Law

These Terms of Service will be governed by and interpreted in accordance with the laws applicable to Soreva, except where applicable consumer protection laws provide otherwise.

Nothing in these Terms is intended to deprive consumers of rights that cannot legally be waived or excluded.

19. Contact Us

If you have questions regarding these Terms of Service, please contact us:

Soreva
Email: support@soreva.store
Phone: +18644589505
Business Address: 202 Travis St Apt 5, Savannah, Georgia 31406, United States

We are committed to providing a clear, secure, and reliable shopping experience for our customers.